Mission, Values & Strategy

Mission

We will improve access to legal information for the legal community and the public. We will shape our collections and services to reflect the diversity of needs in the communities we serve.

Values

• Accessibility: We will optimize user access to our services throughout British Columbia.
• Innovation: We will be creative and employ technology where appropriate to better serve our diverse communities.
• Collaboration: We will develop partnerships with related organizations to enhance our products and services.

Strategic Directions 2007-2010

A. Provision of Legal Information, Products, and Services to Members of the Legal Community:

Goals:

1. To understand the changing practice of members of the legal community and how they obtain and use legal information.
2. To design products and services in consultation with members of the legal community to meet their needs and improve the quality of our service.
3. To optimize access and services for members of the legal community outside the Lower Mainland and Victoria.

B. Accessible Legal Information for the General Public:

Goals:

1. To improve the legal resource collections in public libraries throughout BC in partnership with public library staff.
2. To enhance the knowledge and skills of public librarians so that they can select appropriate resources and effectively address public inquiries.

C. Revised Service Delivery Model:

Goals:

1. To review our branch structure, to identify underutilized library branches and to consult with the legal community regarding a revised model for delivery of services. 
2. To increase the use of technology system-wide as a means of accessing library services and products.
3. To seek partnerships with academic, courthouse and law society libraries to improve access to information through the development of a program to digitize collections that are in the public domain.

D. Organizational Sustainability:

Goals:

1. To produce an annual budget of 4 - 5 million, with a reserve of $200,000 - $250,000 for each of four years so that required capital expenditures can be achieved.
2. To eliminate manual processes where appropriate.
3. To establish benchmarks and to measure outcomes.
4. To develop a long-term sustainable funding strategy in three-year increments.