Volume 1: Interpretation, Procedure, and Evidence
PART I – THE COLLECTIVE AGREEMENT
- 1. Elements of the Collective Agreement
- 1.01 The Role of Arbitrators in Determining Whether a Collective Agreement Exists
- 1.02 The Formal Requirements of a Collective Agreement
- 1.03 The Duration of a Collective Agreement
- 1.04 The Bilateral Nature of a Collective Agreement
- 2. Interpretation of the Collective Agreement
- 2.01 Determination of Parties’ Mutual Intention
- 2.02 Onus of Proof and the Contra Proferentem Rule
- 2.03 Rules of Construction Used as Aids to Interpretation
- 2.04 Implied Terms in the Collective Agreement
- 2.05 Use of Statutes in the Interpretation and Application of the Collective Agreement
- 2.06 Past Practice, Negotiating History and Other Extrinsic Evidence
- 2.07 Estoppel
- 2.08 Stare Decisis
- 2.09 Res Judicata: Issue Estoppel and Cause of Action Estoppel (Collateral Estoppel)
- 3. The Grievance Procedure
- 3.01 The Grievance Procedure and Its Purpose
- 3.02 Types of Grievances
- 3.03 Time for Filing of Grievances
- 3.04 Grievance Hearings and Mediation
- 3.05 Misconduct During the Grievance Procedure
- 3.06 Settlement, Withdrawal and Abandonment of Grievances
PART II – ARBITRATION AS A SYSTEM
- 4. Exclusive and Concurrent Jurisdiction of Arbitrators
- 4.01 Introduction
- 4.02 Statutory Versus Consensual Arbitration
- 4.03 Modern View of Collective Agreement Arbitration
- 4.04 Exclusive Arbitral Jurisdiction Model — Generally
- 4.05 Reconciling Jurisdiction of Arbitrators and the Courts
- 4.06 Reconciling Jurisdiction of Arbitrators and Other Administrative Tribunals
- 4.07 Conclusion
- 5. The Arbitration Process
- 5.01 The Arbitration and Mediation of Grievances
- 5.02 The Arbitrator
- 5.03 The Arbitrator’s Jurisdiction
- 5.04 Pre-Hearing Issues
- 5.05 Disposition of the Grievance Before the Hearing
- 5.06 The Hearing
- 5.07 Post-Hearing Matters
- 5.08 Arbitrator’s Remedial Authority
- 5.09 Enforcement of Arbitrator’s Orders
- 5.10 Challenging the Arbitrator’s Decision
- 6. Evidentiary Issues in Arbitration
- 6.01 Evidence in Grievance Arbitration: General Principles
- 6.02 The Standard of Proof and Order of Proceedings
- 6.03 Proof of Facts at Arbitration
- 6.04 Grounds for Excluding Evidence
- 6.05 Charter Objections to Admission of Evidence
- 7. Judicial Review of Arbitral Decisions
- 7.01 Statutory Authority to Judicially Review Arbitral Decisions
- 7.02 Common Law Authority to Review Arbitral Decisions
- 7.03 Standards of Review
- 7.04 Appellate Review of Judicially Reviewed Decisions
- 7.05 Procedure
Volume 2: Substantive Workplace Issues
PART III – MANAGEMENT RIGHTS AND INSTITUTIONAL UNION CONCERNS
- 8. Management Rights, Discretion and Workplace Policies
- 8.01 Limits of Management Rights
- 8.02 Employer’s Discretion and the Duty of Honest Contractual Performance
- 8.03 Employer Rules and Policies – The KVP Test
- 9. Unions and Collective Agreements
- 9.01 Introduction
- 9.02 Legal Status of Unions
- 9.03 Union as Exclusive Bargaining Agent
- 9.04 The Union’s Duty of Fair Representation
- 9.05 Union Security Clauses
- 9.06 Strikes and Lockouts
- 9.07 Union Officials—Qualities of the Position and Role
PART IV – DISCIPLINE, WORKPLACE OFFENCES AND NON-CULPABLE TERMINATIONS
- 10. Discipline and Discharge
- 10.01 Resignation, Abandonment or Discharge
- 10.02 Concept of Discipline for “Just Cause”
- 10.03 Nature and Types of Discipline
- 10.04 Grounds for Discipline
- 10.05 Evidence and Proof
- 10.06 Improper Motivation for Discipline
- 10.07 Delay in Imposing Discipline
- 10.08 Duties of Employer
- 10.09 Procedural Fairness: Investigation and Union Representation
- 10.10 Variation or Substitution of Penalty
- 11. Insubordination
- 11.01 What Is Insubordination?
- 11.02 “Work (Obey) Now, Grieve Later” Principle
- 11.03 Exceptions to the “Work (Obey) Now, Grieve Later” Principle
- 11.04 Other Conduct Characterized as Insubordination
- 11.05 Quantum of Penalty
- 12. Workplace Issues and Industrial Offences§12.01 Introduction
- 12.02 The Obligation of an Employee to Attend Work
- 12.03 Obligation of the Employee to Work with Diligence, Care and Honesty
- 12.04 Harassment, Racism and Violence in the Workplace
- 12.05 The Obligation of an Employee While Not at Work to Act in a Manner Consistent with Continued Employment
- 13. Non-culpable Termination
- 13.01 Introduction
- 13.02 Differences Between Culpable and Non-Culpable Conduct
- 13.03 Incompetence
- 13.04 Innocent Absenteeism/Incapacity
- 13.05 Lack or Loss of Qualifications
- 13.06 Compelling Retirement
PART V – BARGAINING UNIT PROTECTIONS, PAYMENT CONCERNS AND WORK ABSENCES
- 14. The Bargaining Unit and its Protection
- 14.01 Introduction
- 14.02 Creation of the Bargaining Unit
- 14.03 Members of the Bargaining Unit
- 14.04 Entitlement to Benefits under Collective Agreement
- 14.05 Bargaining Unit Work
- 14.06 Work Assigned Outside of the Bargaining Unit
- 14.07 Transfer and Promotion Out of the Bargaining Unit
- 14.08 Contracting Out
- 14.09 Contracting In
- 14.10 Remedies for Inappropriate Work Assignments
- 15. Job Classifications, Descriptions and Postings
- 15.01 Introduction
- 15.02 Classification of Jobs
- 15.03 Job Postings
- 16. Rights and Benefits of Seniority
- 16.01 Introduction
- 16.02 Definition and Significance of Seniority under the Collective Agreement
- 16.03 Establishment and Maintenance of Seniority Rights
- 16.04 Seniority and Benefits
- 16.05 Job Qualifications and Seniority
- 16.06 Breaks in Employment and Seniority
- 16.07 Bumping
- 16.08 Recall
- 16.09 Termination of Employment
- 17. Scheduling Work and Overtime
- 17.01 Overview
- 17.02 Reduction in Work Opportunities
- 17.03 Scheduling of Overtime, Extra Hours and Extra Days
- 17.04 Variation of Days and Hours of Work
- 17.05 Alternative Work Arrangements
- 18. Payment for Work Done
- 18.01 Introduction
- 18.02 Establishment of Wage Rates
- 18.03 Protection of Wage Rates (“Red-Circling”)
- 18.04 Alteration of Wage Rates
- 18.05 Pyramiding
- 19. Absences from Work
- 19.01 Introduction
- 19.02 COVID-19 Impact on Leave Provisions
- 19.03 Medical Absences
- 19.04 Pregnancy, Maternity and Parental Leave
- 19.05 Vacations
- 19.06 Holidays
- 19.07 Special Leave
PART VI – HUMAN RIGHTS AND PRIVACY CONSIDERATIONS
- 20. Human Rights
- 20.01 Arbitration as an Appropriate Forum to Address Discrimination Cases
- 20.02 Interpretation and Application of Human Rights Concepts in Arbitration
- 20.03 The Accommodation Process
- 20.04 Defences to Accommodation Claims
- 20.05 The Roles of Those Impacted by the Accommodation Process
- 20.06 Absenteeism and Accommodation
- 20.07 Last Chance Agreements
- 20.08 Automatic Termination Clauses
- 20.09 Specific Applications of the Duty to Accommodate
- 20.10 Remedies to Address Accommodation Shortfalls
- 21.01 Introduction
- 21.02 Right to Privacy under the Common Law
- 21.03 Privacy Legislation
- 21.04 Jurisdiction of the Arbitrator to Decide Privacy Issues
- 21.05 Employee-Related Privacy Concerns